Terms & Conditions

  Last Updated: 25/06/2025

Zoha Enterprises (Basit Hussain) is a third-party affiliate that connects users with partner agents who assist with flight bookings, changes, cancellations, and related booking services — exclusively via phone. By accessing or using our website (https://zohareservation.com), you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please do not use the website.

1. Acceptance of Terms

By using this website, you agree to follow these Terms and Conditions and any related policies we publish. We may update or modify these Terms at any time to stay aligned with regulations or changes in our business. Continued use of the website confirms your acceptance of those updates.

2. Services Provided

Zoha Enterprises connects users with third-party partner agents who assist with the following services:

• Flight bookings
• Flight changes
• Cancellations
• Group and family reservations

All services are offered only via phone call. We do not provide direct online bookings, user account systems, or live pricing through the website.

3. User Responsibilities

By using this website, you agree to:

• Provide complete and accurate contact details
• Use the website legally and respectfully
• Avoid fraudulent, harmful, or illegal behavior

4. Phone-Based Communication

All booking-related support — including changes and cancellations — is provided through phone communication with our support representatives. Please ensure your contact number is active and accurate to avoid disruptions.

5. Booking Process and Payments

All bookings are handled by third-party partner agents. Zoha Enterprises does not process or collect payments directly. Final pricing, availability, and payment handling are determined by the respective service provider at the time of booking.

6. Cancellations, Refunds, and Modifications

Our support team can help initiate changes or cancellations via phone. However, all decisions — including eligibility for refunds — are subject to the terms and policies of the  provider involved. We do not guarantee refunds or service outcomes.

7. Pricing Disclaimer

While we aim to provide accurate and updated information, flight  availability are managed by the respective  partner agent. Zoha Enterprises is not responsible for any differences in rates or availability that may occur after publication.

8. Intellectual Property

All website content — including text, design, logos, and graphics — is the property of Zoha Enterprises and protected under applicable copyright and trademark laws. Unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

To the extent permitted by law, Zoha Enterprises disclaims liability for any indirect, incidental, or consequential damages resulting from use of this website or the services provided by affiliated partners.

10. Indemnification

You agree to indemnify and hold harmless Zoha Enterprises, its team, and affiliates from any claims, losses, or damages arising from misuse of this website or breach of these Terms.

 11. Governing Law

These Terms and Conditions are governed by the laws of Pakistan.  Any disputes will be resolved under the jurisdiction of the appropriate local courts. 

12. Termination

We reserve the right to suspend or terminate access to this website, without notice, in the event of any violation of these Terms.

13. Updates to Terms

These Terms and Conditions may be revised due to business updates or regulatory changes. The latest version will always be posted on this page. Continued use of the website signifies your acceptance of the most current version.